When your Japanese vehicle is in the shop for routine maintenance, you’ll want to make sure it’s in good hands. For many, car maintenance is an inconvenient necessity, but it doesn’t have to be unpleasant. Some worry that mechanics may fail to notice problems with their car — or worse, invent issues that necessitate superfluous repairs. To put your mind at ease, ask these five important questions before allowing anyone to repair your Japanese car.
- Can I meet my mechanic?
If you meet your mechanic, you’ll immediately feel more at ease about their knowledge, training, and expertise, especially if they’ve had years of service.
- Does this repair shop specialize in servicing my vehicle?
Every car is different, so your mechanic should have knowledge of and experience with your Japanese car’s particular make and model. Don’t be afraid to ask questions about your mechanic’s training to ensure that they can service your specific vehicle effectively.
- Can I see the problem with vehicle?
This might be one of the most important questions you can ask to make sure your mechanic isn’t taking advantage of you. Ask a mechanic or a manager to take you to your vehicle and show you the problem they’ve noticed before they repair it. Even if you don’t understand everything there is to know about your Japanese car, asking your mechanic about the problem — and how they aim to fix it — can both increase your knowledge of the situation and therefore your trust.
- How long will the repair take?
Know what you’re getting into when you leave your Japanese car at the shop. Your mechanic should be able to give an accurate estimate of how long it will take for your car to be fixed. Ask if your mechanic has a policy in case repairs take longer.
- What is your payment policy?
A reputable auto shop will let you know all of the factors that go into payment so that you know exactly what you owe by the time work on your vehicle has been completed. The shop should be able to explain warranty information, guarantees, labor rates, materials, and forms of payment — and if they don’t up front, you should ask.
Of course, you don’t need to worry about straightforwardness or expertise with Japanese cars if you take your vehicle to LexService. Our trained technicians specialize in Japanese car repairs, and because we only use genuine factory parts, your repairs will last longer. Additionally, we promise to complete your repairs for a fraction of the price you’d pay at a dealership. If you’re coming up on necessary car service, contact LexService for the best, most efficient maintenance experience.